Contractual document
Holiday rental agreement
The agreement that will be sent to you when you book, reproduced here in full. It contains nothing you will not already have found on the Rates page.
Please note. This English text is a courtesy translation. The agreement is concluded in French and governed by French law; in the event of any discrepancy, the French version prevails.
Download the documents
The two documents below are the ones you will be sent when you book. They open in a new tab and can be saved or printed.
Holiday rental agreement
Parties, property, stay, price, security deposit, cancellation, house rules, pool, insurance, mediation.
Schedules to the agreement
Detailed description, inventory, house and pool rules, inventory check on arrival and departure.
1. The parties
The owner — Hervé GATÉ, sole trader, 121 Clos du Bourg, 47210 Dévillac, France. SIRET 890 223 092 00010, APE code 68.20A. Not liable for VAT (article 261 D, 4° of the French General Tax Code). Telephone +33 6 37 78 11 63, herve@villadordogne.com.
The lead tenant must be of full age. They are responsible for all occupants and for any visitors they allow onto the property.
2. The property
| Classification | 4-star meublé de tourisme — decision of 11 October 2023, file no. 04702047-08023-0059 |
| Capacity | 8 people maximum, including children and infants |
| Floor area | About 140 m² — 4 bedrooms, 3 shower rooms, 2 separate WCs |
| Grounds | Private garden of about 2,500 m² |
| Pool | Private 4 × 9 m pool, heated and open from June to September, secured by an automatic rigid cover |
| Comfort | Air conditioning throughout · fibre-optic WiFi · private parking |
| Pets | One pet accepted, to be declared when booking |
| Smoking | Smoking is not permitted inside the property |
| Accessibility | The property is not adapted for people with reduced mobility |
The property is let for a temporary holiday stay. Subletting, assignment of the agreement, unauthorised parties or events, and exceeding the stated capacity are all prohibited.
3. The stay
Arrival from 4 pm, departure before 10 am. You let yourselves in using a key safe, the code for which is sent before arrival. In July and August the minimum stay is seven nights; shorter stays are possible in June and September, on request.
4. Price and payment
A 30% deposit is paid when booking, with the 70% balance due no later than 30 days before arrival. Where a booking is made less than 30 days before arrival, the full price is paid at the time of booking.
The price includes:
- full household linen — sheets, bath towels and pool towels — and beds made up on arrival;
- end-of-stay cleaning;
- water, electricity, gas and heating;
- fibre-optic WiFi;
- use of the heated pool, from June to September;
- the tourist tax.
The booking becomes firm once the signed agreement and the deposit have been received.
5. Security deposit
A security deposit of €500 is taken before arrival in the form of a card pre-authorisation. No amount is charged: the pre-authorisation is simply a hold, released automatically if it is not used.
It is released no later than seven days after departure, less any justified sums for damage, missing items, exceptional cleaning or unpaid amounts. Any deduction is explained in writing and supported by evidence.
6. Cancellation
Any cancellation must be sent by email to herve@villadordogne.com. The date the message is received is the date that counts.
| Date of cancellation by the tenant | Consequence |
|---|---|
| More than 30 days before arrival | Full refund of all sums paid |
| Between 14 and 30 days before arrival | 50% of the total price of the stay remains payable |
| Less than 14 days, no-show, or early departure | The full price of the stay remains payable |
If the property is re-let for all or part of the cancelled period, the corresponding sums are refunded to the tenant, less any costs incurred in arranging the re-letting.
If the owner cancels the stay, other than in cases of force majeure, all sums paid are refunded, unless the parties agree to postpone.
Taking out cancellation insurance is recommended. In exceptional circumstances, every situation is looked at sympathetically.
7. House rules
- The property is for the sole use of the occupants named in the agreement, up to a maximum of 8 people.
- One pet is accepted, provided it was declared at the time of booking.
- Smoking is not permitted inside the property.
- Parties, receptions and events are not permitted without the owner’s written consent.
- Tents, caravans and motorhomes are not permitted on the property without prior agreement.
- Neighbours must be respected, particularly between 10 pm and 8 am.
- Any breakage, fault, defect or damage must be reported without delay.
- On departure: washing-up done, rubbish removed, fridge emptied and the house left tidy.
8. The pool
The private 4 × 9 m pool is heated and open from June to September. It is secured by an automatic rigid cover.
9. Inventory and condition report
A condition report and an inventory are drawn up on arrival and on departure. Anything found to be wrong on arrival must be reported in writing within 24 hours ; failing that, the property is deemed to be in order.
10. Insurance and liability
The tenant confirms that they hold public liability insurance covering holiday accommodation (garantie « villégiature »). Proof may be requested. They are answerable for any damage caused by themselves, by the other occupants and by their visitors.
11. Personal data
The data collected is used solely for the booking, for the running of the stay, and to meet the owner’s legal and accounting obligations. The details are set out in our privacy policy.
12. Mediation and governing law
Where a written complaint has not received a satisfactory reply, a consumer tenant may refer the matter free of charge to the mediator CM2C, 49 rue de Ponthieu, 75008 Paris, France — www.cm2c.net. The agreement is governed by French law.
A question about the agreement?
Write to us before booking — we reply within 24 hours.